Privacy Policy

1. Data we may collect

We may collect the following categories of information when you contact us or use our website:

• Identification details (name, company, role)
• Contact details (email, phone, business address)
• Information about your business type and PBM use cases
• Technical information (browser type, device, approximate location)

2. How we use personal data

We use the information we collect to:

• Respond to enquiries, requests for offers, or business packs
• Provide product and technical information relevant to your environment
• Improve our website, communications, and professional support
• Where permitted by applicable law, we may use certain online identifiers (e.g. cookies, pixels, analytics tags) for measuring website performance and, where consented, for advertising and remarketing
• Comply with applicable legal and regulatory obligations

3. Legal basis (EEA/UK)

Where GDPR or equivalent applies, we process personal data primarily on the basis of:

• Legitimate interest in responding to professional enquiries and partners
• Performance of a contract or steps taken prior to entering into a contract
• Consent, where required (for example, for certain marketing communications)

4. Data retention

We retain personal data only for as long as necessary to fulfill the purposes described above, or as required by applicable law. We periodically review and securely delete data that is no longer needed.

5. Sharing of data

We do not sell personal data. We may share information with carefully selected service providers (for example, hosting, CRM, or analytics providers) who support our business and are bound by appropriate data protection obligations.

We may use third-party providers for analytics (e.g. Google Analytics) and advertising (e.g. Meta Pixel), which may process certain online identifiers under our direction and based on your consent.

6. International transfers

Where personal data is transferred outside the European Economic Area, we take steps to implement appropriate safeguards, such as standard contractual clauses or equivalent mechanisms, in line with applicable regulations.

7. Your rights

Depending on your jurisdiction, you may have rights of access, rectification, erasure, restriction, objection, and data portability. To exercise these rights, please contact us using the details below. Where GDPR applies, you also have the right to withdraw consent at any time (without affecting the lawfulness of processing before withdrawal) and the right to lodge a complaint with a supervisory authority.

8. Cookies & tracking

Our website uses cookies and similar technologies. Some are strictly necessary for the operation of the site, while others (analytics and advertising) are used only with consent.

9. Contact

If you have questions about this Privacy Policy or how we process your data, you can contact us at:

AGESTAS
Sofia, Bulgaria
Email: partners@agestas.com